/* ============================================================
   SMART4 THEME — Composants reutilisables
   Boutons, cards, formulaires, tables, modals, etc.
   Tous bases sur les variables de tokens.css
   ============================================================ */


/* --- Header / Navbar --- */
header {
  background: var(--nav-bg);
  color: var(--text-primary);
  padding: 0 20px;
  display: flex;
  align-items: center;
  height: 56px;
  border-bottom: 1px solid var(--nav-border, var(--border));
  position: sticky;
  top: 0;
  z-index: 100;
}
header h1 {
  font-family: var(--font-heading);
  font-size: 18px;
  font-weight: 700;
  color: var(--text-primary);
  letter-spacing: -0.3px;
}

/* --- Container --- */
.container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 24px;
}

/* --- Cards --- */
.card {
  background: var(--bg-card);
  border-radius: var(--radius);
  box-shadow: var(--shadow-card);
  border: 1px solid var(--border);
  padding: 24px;
  margin-bottom: 20px;
  transition: box-shadow 0.2s;
}
.card:hover {
  box-shadow: var(--shadow-card-hover);
}
.card h2 {
  font-family: var(--font-heading);
  font-size: 15px;
  font-weight: 600;
  color: var(--text-primary);
  margin-bottom: 16px;
  padding-bottom: 8px;
  border-bottom: 1px solid var(--border);
}
.card h3 {
  font-size: 14px;
  color: var(--text-secondary);
  margin-bottom: 12px;
}

/* --- Formulaires --- */
.form-row {
  display: flex;
  gap: 12px;
  align-items: center;
  margin-bottom: 12px;
  flex-wrap: wrap;
}
.form-row label {
  font-weight: 500;
  min-width: 140px;
  font-size: 13px;
  color: var(--text-secondary);
}
.form-row input,
.form-row select {
  padding: 8px 12px;
  border: 1px solid var(--input-border);
  border-radius: var(--radius-input);
  font-size: 14px;
  font-family: var(--font-body);
  background: var(--bg-input);
  color: var(--text-primary);
  transition: all 0.15s;
}
.form-row input:focus,
.form-row select:focus {
  outline: none;
  border-color: var(--input-focus);
  box-shadow: 0 0 0 3px var(--input-focus-shadow);
}
.form-row input::placeholder {
  color: var(--text-muted);
}
.form-row input[type="number"] { width: 100px; }
.form-row input[type="text"],
.form-row input[type="email"] { flex: 1; min-width: 200px; }
.form-row select option,
select option {
  background: var(--bg-card);
  color: var(--text-primary);
}

/* --- Boutons --- */
.btn {
  padding: 8px 16px;
  border: none;
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-size: 13px;
  font-weight: 500;
  font-family: var(--font-body);
  transition: all 0.15s;
  box-shadow: var(--btn-shadow);
  -webkit-tap-highlight-color: transparent;
}
.btn:active {
  box-shadow: var(--btn-shadow-active);
  transform: scale(0.96);
  opacity: 0.85;
}
.btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
  transform: none;
}
.btn-primary {
  background: var(--btn-primary-bg);
  color: var(--btn-primary-text);
}
.btn-primary:hover {
  background: var(--btn-primary-hover);
}
.btn-success {
  background: var(--btn-success-bg);
  color: var(--btn-success-text);
}
.btn-success:hover {
  background: var(--btn-success-hover);
  color: var(--btn-success-hover-text);
}
.btn-sm {
  padding: 6px 12px;
  font-size: 12px;
}
.btn-danger {
  background: var(--btn-danger-bg);
  color: var(--btn-danger-text);
}
.btn-danger:hover {
  background: var(--btn-danger-hover);
  color: var(--btn-danger-hover-text);
}
.btn-outline {
  background: var(--btn-secondary-bg);
  color: var(--btn-secondary-text);
  border: 1px solid var(--btn-secondary-border);
}
.btn-outline:hover {
  background: var(--accent-light);
}
.actions {
  display: flex;
  gap: 12px;
  margin-top: 16px;
}

/* --- Tables --- */
table {
  width: 100%;
  border-collapse: collapse;
}
table th {
  background: var(--table-header-bg);
  padding: 10px 12px;
  text-align: left;
  font-size: 11px;
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
table td {
  padding: 10px 12px;
  font-size: 14px;
  border-bottom: 1px solid var(--table-border);
  color: var(--text-primary);
}
table tr:hover td {
  background: var(--accent-light);
}

/* --- Alertes --- */
.alert {
  padding: 12px 16px;
  border-radius: var(--radius-sm);
  margin-bottom: 16px;
  font-size: 13px;
  font-weight: 500;
}
.alert-success {
  background: var(--success-light);
  border-left: 3px solid var(--success);
  color: var(--success);
}
.alert-warning {
  background: var(--warning-light);
  border-left: 3px solid var(--warning);
  color: var(--warning);
}
.alert-error {
  background: var(--error-light);
  border-left: 3px solid var(--error);
  color: var(--error);
}
.alert-info {
  background: var(--accent-light);
  border-left: 3px solid var(--accent);
  color: var(--accent);
}

/* --- Badges --- */
.badge {
  display: inline-block;
  padding: 2px 10px;
  border-radius: 12px;
  font-size: 11px;
  font-weight: 600;
}
.badge-primary {
  background: var(--badge-bg);
  color: var(--badge-text);
}
.badge-success {
  background: var(--success-light);
  color: var(--success);
}
.badge-warning {
  background: var(--warning-light);
  color: var(--warning);
}
.badge-error {
  background: var(--error-light);
  color: var(--error);
}

/* --- Toast --- */
.toast {
  position: fixed;
  bottom: 24px;
  right: 24px;
  padding: 12px 24px;
  border-radius: var(--radius-sm);
  color: white;
  font-weight: 500;
  font-size: 13px;
  opacity: 0;
  transition: opacity 0.3s;
  z-index: 1000;
}
.toast.show { opacity: 1; }
.toast.success { background: var(--toast-success); }
.toast.error { background: var(--toast-error); }

/* --- Navbar complete --- */
.nav-logo {
  font-family: var(--font-heading);
  font-size: 18px;
  font-weight: 700;
  color: var(--text-primary);
  letter-spacing: -0.3px;
  margin-right: 24px;
  white-space: nowrap;
}
.nav-bar {
  display: flex;
  gap: 2px;
  align-items: center;
  flex: 1;
  min-width: 0;
}
.nav-spacer { flex: 1; }
.nav-icon-btn {
  background: transparent;
  border: none;
  border-radius: var(--radius-sm);
  padding: 7px;
  cursor: pointer;
  transition: all 0.12s;
  margin-left: 2px;
  color: var(--text-muted);
  display: flex;
  align-items: center;
  justify-content: center;
}
.nav-icon-btn:hover {
  background: var(--accent-light);
  color: var(--text-primary);
}

/* --- Liens --- */
a {
  color: var(--link-color);
  text-decoration: none;
  font-weight: 500;
  transition: color 0.12s;
}
a:hover {
  color: var(--link-hover);
  text-decoration: underline;
}

/* --- Scrollbar --- */
::-webkit-scrollbar { width: 6px; }
::-webkit-scrollbar-track { background: var(--scrollbar-track); }
::-webkit-scrollbar-thumb { background: var(--scrollbar-thumb); border-radius: 3px; }
::-webkit-scrollbar-thumb:hover { opacity: 0.8; }

/* --- Responsive — Tablette --- */
@media (max-width: 768px) {
  header { padding: 0 12px; }
  .container { padding: 16px; }
  .form-row {
    flex-direction: column;
    align-items: stretch;
  }
  .form-row label {
    min-width: auto;
    margin-bottom: 4px;
  }
  .form-row input[type="text"],
  .form-row input[type="email"],
  .form-row input[type="number"],
  .form-row select {
    width: 100%;
    min-width: auto;
  }
  .actions { flex-wrap: wrap; }
  .actions .btn {
    flex: 1;
    min-width: 120px;
    text-align: center;
  }
  .table-wrapper {
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
  }
  table { min-width: 500px; }
  .card { padding: 16px; }
  .card h2 { font-size: 14px; }
  .modal { width: 95%; padding: 16px; max-height: 90vh; }
}

/* --- Responsive — Mobile --- */
@media (max-width: 480px) {
  header { height: 48px; padding: 0 10px; }
  .nav-logo { font-size: 16px; margin-right: 12px; }
  .container { padding: 12px; }
  .card { padding: 14px; border-radius: 8px; margin-bottom: 12px; }
  .actions { flex-direction: column; }
  .actions .btn { width: 100%; min-width: auto; }
  .alert { font-size: 12px; padding: 10px 12px; }
  .toast { left: 12px; right: 12px; bottom: 12px; text-align: center; }
  .form-row input, .form-row select { font-size: 16px; }
}

/* === Panneau de complétion interactive === */
.completion-panel {
  margin-top: 20px;
  padding: 16px;
  background: var(--bg-card-alt, #f8f9fa);
  border: 1.5px solid var(--warning, #f59e0b);
  border-radius: 10px;
}

.completion-header {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  margin-bottom: 16px;
}

.completion-icon {
  font-size: 24px;
  flex-shrink: 0;
}

.completion-header strong {
  display: block;
  font-size: 15px;
  margin-bottom: 4px;
  color: var(--text-primary);
}

.completion-questions {
  display: flex;
  flex-direction: column;
  gap: 14px;
  margin-bottom: 16px;
}

.completion-question label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 6px;
  color: var(--text-primary);
}

.completion-question textarea {
  width: 100%;
  padding: 8px 10px;
  border: 1px solid var(--input-border);
  border-radius: 6px;
  font-size: 13px;
  font-family: inherit;
  resize: vertical;
  background: var(--bg-input);
  color: var(--text-primary);
  box-sizing: border-box;
}

.completion-question textarea::placeholder {
  color: var(--text-muted);
}

.completion-question textarea:focus {
  outline: none;
  border-color: var(--input-focus);
  box-shadow: 0 0 0 3px var(--input-focus-shadow);
}

.completion-images-zone {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 6px;
}

.completion-add-image-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 10px;
  font-size: 12px;
  border: 1px dashed var(--border);
  border-radius: 6px;
  cursor: pointer;
  color: var(--text-muted);
  background: var(--bg-input);
  transition: border-color 0.15s, color 0.15s;
}

.completion-add-image-btn:hover {
  border-color: var(--accent);
  color: var(--accent);
}

.completion-image-previews {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}

.completion-image-thumb-wrapper {
  position: relative;
  display: inline-block;
}

.completion-image-thumb {
  width: 48px;
  height: 48px;
  object-fit: cover;
  border-radius: 4px;
  border: 1px solid var(--border);
  display: block;
}

.completion-image-remove {
  position: absolute;
  top: -6px;
  right: -6px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: var(--accent, #d33);
  color: white;
  border: none;
  font-size: 14px;
  line-height: 1;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.3);
}

.completion-image-remove:hover {
  background: #b02020;
}

.completion-image-counter {
  margin-left: 4px;
}

.completion-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  flex-wrap: wrap;
}

/* === Questions en attente : vue d'index (cartes) === */
.pending-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(360px, 1fr));
  gap: 16px;
  margin-top: 16px;
}

.pending-card {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 14px;
  background: var(--bg-card, #1f2937);
  border: 1px solid var(--border, #374151);
  border-left: 4px solid #ef4444;
  border-radius: 10px;
  transition: transform 0.15s, box-shadow 0.15s, border-color 0.15s;
  cursor: default;
}

.pending-card:hover {
  transform: translateY(-2px);
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.25);
}

.pending-card.is-empty { border-left-color: #ef4444; }
.pending-card.is-partial { border-left-color: #f59e0b; }
.pending-card.is-complete { border-left-color: #10b981; }

.pending-card-thumb {
  flex: 0 0 80px;
  width: 80px;
  height: 80px;
  border-radius: 6px;
  overflow: hidden;
  background: var(--bg-input, #111827);
  display: flex;
  align-items: center;
  justify-content: center;
}

.pending-card-thumb img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.pending-card-body {
  flex: 1;
  min-width: 0;
}

.pending-card-title {
  font-weight: 600;
  font-size: 14px;
  color: var(--text-primary, #1a1a1e);
  margin-bottom: 4px;
  overflow: hidden;
  text-overflow: ellipsis;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
}

.pending-card-meta {
  font-size: 12px;
  color: var(--text-muted, #9ca3af);
  margin-bottom: 10px;
}

.pending-card-progress {
  display: flex;
  align-items: center;
  gap: 10px;
}

.pending-card-progress-track {
  flex: 1;
  height: 6px;
  background: var(--bg-input, #111827);
  border-radius: 3px;
  overflow: hidden;
}

.pending-card-progress-bar {
  height: 100%;
  background: linear-gradient(90deg, #10b981, #34d399);
  transition: width 0.3s;
}

.pending-card.is-empty .pending-card-progress-bar { background: linear-gradient(90deg, #ef4444, #f87171); }
.pending-card.is-partial .pending-card-progress-bar { background: linear-gradient(90deg, #f59e0b, #fbbf24); }

.pending-card-progress-label {
  font-size: 11px;
  color: var(--text-muted, #9ca3af);
  white-space: nowrap;
}

/* === FAQ universelle (suggestions sur les questions et modale "Gérer") === */

/* Badge de suggestion sous le header d'une question (modale Questions en attente) */
.pending-question-suggestion {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  margin: 0 12px 8px;
  padding: 8px 12px;
  border-radius: 8px;
  font-size: 13px;
  background: rgba(168, 85, 247, 0.10);
  border: 1px solid rgba(168, 85, 247, 0.35);
  color: var(--text-primary, #1a1a1e);
}
.pending-question-suggestion.is-high { background: rgba(16, 185, 129, 0.10); border-color: rgba(16, 185, 129, 0.35); }
/* Badge "vidéo" — bleu, distinct du violet FAQ */
.pending-question-suggestion.is-video {
  background: rgba(59, 130, 246, 0.10);
  border-color: rgba(59, 130, 246, 0.35);
}
.pending-question-suggestion.is-edited { opacity: 0.55; }
.pending-question-suggestion-icon { font-size: 16px; line-height: 1; }
.pending-question-suggestion-text { flex: 1; line-height: 1.4; }
.pending-question-suggestion-meta {
  display: block;
  font-size: 11px;
  color: var(--text-muted, #9ca3af);
  margin-top: 2px;
  font-style: italic;
}
.pending-question-suggestion-dismiss {
  background: transparent;
  border: none;
  color: var(--text-muted, #9ca3af);
  cursor: pointer;
  font-size: 14px;
  padding: 0 4px;
  line-height: 1;
}
.pending-question-suggestion-dismiss:hover { color: var(--text-primary, #1a1a1e); }

/* Mise en relief de la question pré-remplie */
.pending-question.has-suggestion .pending-question-answer {
  background: rgba(168, 85, 247, 0.04);
}

/* Case à cocher "💡 Réponse universelle" */
.pending-question-universal {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 6px 12px 0;
  padding: 6px 10px;
  background: rgba(252, 211, 77, 0.08);
  border: 1px dashed rgba(252, 211, 77, 0.4);
  border-radius: 6px;
  font-size: 12px;
  color: var(--text-primary, #1a1a1e);
  cursor: pointer;
  user-select: none;
}
.pending-question-universal input[type="checkbox"] {
  accent-color: #fbbf24;
}
.pending-question-universal:hover {
  background: rgba(252, 211, 77, 0.14);
}

/* Modale "Gérer la FAQ" */
.faq-modal {
  max-width: 800px;
  width: 90vw;
  max-height: 85vh;
  display: flex;
  flex-direction: column;
}
.faq-modal-tabs {
  display: flex;
  gap: 4px;
  padding: 0 24px;
  border-bottom: 1px solid var(--border, #374151);
}
.faq-tab-btn {
  background: transparent;
  border: none;
  padding: 10px 14px;
  color: var(--text-muted, #9ca3af);
  cursor: pointer;
  font-size: 13px;
  border-bottom: 2px solid transparent;
  margin-bottom: -1px;
}
.faq-tab-btn:hover { color: var(--text-primary, #1a1a1e); }
.faq-tab-btn.active {
  color: var(--text-primary, #1a1a1e);
  border-bottom-color: #a855f7;
  font-weight: 600;
}
.faq-modal-body {
  flex: 1;
  overflow-y: auto;
  padding: 16px 24px;
}
.faq-entry {
  padding: 14px;
  border: 1px solid var(--border, #374151);
  border-radius: 8px;
  margin-bottom: 12px;
  background: var(--bg-card, #1f2937);
}
.faq-entry.is-inactive { opacity: 0.5; }
.faq-entry-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 8px;
  margin-bottom: 6px;
}
.faq-entry-scope {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: #a855f7;
  font-weight: 600;
}
.faq-entry-actions { display: flex; gap: 6px; }
.faq-entry-question {
  font-weight: 600;
  margin-bottom: 6px;
  color: var(--text-primary, #1a1a1e);
}
.faq-entry-answer {
  width: 100%;
  min-height: 60px;
  padding: 8px;
  border-radius: 6px;
  border: 1px solid var(--border, #374151);
  background: var(--bg-input, #111827);
  color: var(--text-primary, #1a1a1e);
  font-size: 13px;
  font-family: inherit;
  resize: vertical;
}
.faq-entry-meta {
  margin-top: 6px;
  font-size: 11px;
  color: var(--text-muted, #9ca3af);
}

/* === Tickets support === */
.section-subheader {
  margin: 24px 0 12px;
  font-size: 14px;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--text-muted, #9ca3af);
  font-weight: 600;
}
.tickets-config {
  background: var(--bg-input, #111827);
  border: 1px solid var(--border, #374151);
  border-radius: 10px;
  padding: 14px 16px;
}
.tickets-config-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 6px 0;
  font-size: 13px;
}
.tickets-config-label { color: var(--text-muted, #9ca3af); }
.tickets-config-value {
  color: var(--text-primary, #1a1a1e);
  font-family: 'SF Mono', Menlo, monospace;
  font-size: 12px;
}
.tickets-config-value.is-empty { color: #ef4444; font-style: italic; }
.tickets-config-actions {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px solid var(--border, #374151);
}
.tickets-config-hint {
  font-size: 11px;
  color: var(--text-muted, #9ca3af);
}
.tickets-config-hint code {
  background: var(--bg-card, #1f2937);
  padding: 1px 5px;
  border-radius: 3px;
  font-size: 11px;
}
.tickets-test-result {
  margin-top: 10px;
  padding: 8px 12px;
  border-radius: 6px;
  font-size: 13px;
}
.tickets-test-result.is-ok {
  background: rgba(16, 185, 129, 0.1);
  border: 1px solid rgba(16, 185, 129, 0.35);
  color: #065f46;
}
.tickets-test-result.is-error {
  background: rgba(239, 68, 68, 0.1);
  border: 1px solid rgba(239, 68, 68, 0.35);
  color: #991b1b;
}
.theme-smart4-dark .tickets-test-result.is-ok { color: #6ee7b7; }
.theme-smart4-dark .tickets-test-result.is-error { color: #fca5a5; }

.tickets-stats {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 10px;
  margin-bottom: 8px;
}
.tickets-stat-box {
  background: var(--bg-input, #111827);
  border: 1px solid var(--border, #374151);
  border-left: 4px solid var(--text-muted, #9ca3af);
  border-radius: 8px;
  padding: 12px 14px;
}
.tickets-stat-box.is-success { border-left-color: #10b981; }
.tickets-stat-box.is-warning { border-left-color: #f59e0b; }
.tickets-stat-box.is-muted   { border-left-color: #6b7280; }
.tickets-stat-box.is-retry   { border-left-color: #3b82f6; }
.tickets-stat-num {
  font-size: 22px;
  font-weight: 700;
  color: var(--text-primary, #1a1a1e);
  font-variant-numeric: tabular-nums;
}
.tickets-stat-label {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--text-muted, #9ca3af);
  margin-top: 2px;
}
.tickets-last-sync {
  font-size: 12px;
  color: var(--text-muted, #9ca3af);
  margin: 4px 0 16px;
}
.tickets-actions {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
}
.tickets-import-progress {
  margin-top: 16px;
  padding: 12px 14px;
  background: var(--bg-input, #111827);
  border: 1px solid var(--border, #374151);
  border-radius: 8px;
}
.tickets-import-progress-text {
  font-size: 13px;
  color: var(--text-primary, #1a1a1e);
  margin-bottom: 8px;
}
.tickets-import-progress-bar {
  height: 6px;
  background: var(--bg-card, #1f2937);
  border-radius: 3px;
  overflow: hidden;
}
.tickets-import-progress-bar-fill {
  height: 100%;
  background: linear-gradient(90deg, #3b82f6, #60a5fa);
  width: 0;
  transition: width 0.3s;
}
.tickets-import-errors {
  margin: 8px 0 0;
  padding-left: 18px;
  font-size: 12px;
  color: #ef4444;
}
.tickets-import-errors:empty { display: none; }

/* === Cards "Tickets à valider" === */
.ticket-card {
  background: var(--bg-card, #1f2937);
  border: 1px solid var(--border, #374151);
  border-left: 4px solid #f59e0b;
  border-radius: 10px;
  padding: 14px 16px;
  margin-bottom: 12px;
}
.ticket-card-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 10px;
}
.ticket-card-id {
  font-size: 11px;
  text-transform: uppercase;
  color: var(--text-muted, #9ca3af);
  letter-spacing: 0.05em;
}
.ticket-card-subject {
  font-weight: 600;
  font-size: 14px;
  color: var(--text-primary, #1a1a1e);
  margin-top: 2px;
}
.ticket-card-confidence {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 2px 10px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 600;
  background: rgba(245, 158, 11, 0.15);
  color: #92400e;
  border: 1px solid rgba(245, 158, 11, 0.4);
  white-space: nowrap;
}
.theme-smart4-dark .ticket-card-confidence { color: #fbbf24; }

.ticket-card-summary {
  font-size: 13px;
  background: var(--bg-input, #111827);
  border-radius: 6px;
  padding: 10px 12px;
  margin: 10px 0;
  white-space: pre-wrap;
  color: var(--text-primary, #1a1a1e);
  max-height: 220px;
  overflow-y: auto;
}
.ticket-card-reasoning {
  font-size: 12px;
  font-style: italic;
  color: var(--text-muted, #9ca3af);
  margin: 6px 0 10px;
}
.ticket-card-categorization {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 8px;
  margin: 10px 0;
}
.ticket-card-cat-field { display: flex; flex-direction: column; gap: 3px; }
.ticket-card-cat-label {
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--text-muted, #9ca3af);
}
.ticket-card-cat-input {
  padding: 6px 8px;
  border-radius: 6px;
  border: 1px solid var(--border, #374151);
  background: var(--bg-input, #111827);
  color: var(--text-primary, #1a1a1e);
  font-size: 13px;
}
.ticket-card-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px solid var(--border, #374151);
}

/* Conteneur du tag sur les cards "Questions en attente" */
.pending-card-tags {
  margin: 6px 0 4px;
}

/* === Tags responsable (collaborateur / ludovic / lionel) === */
.assignee-tag {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 2px 10px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.02em;
  white-space: nowrap;
  border: 1px solid transparent;
}
.assignee-tag::before {
  content: '';
  display: inline-block;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: currentColor;
  opacity: 0.7;
}
.assignee-tag.is-collaborateur {
  background: #fef3c7;
  color: #92400e;
  border-color: #fcd34d;
}
.assignee-tag.is-ludovic {
  background: #dbeafe;
  color: #1e40af;
  border-color: #93c5fd;
}
.assignee-tag.is-lionel {
  background: #d1fae5;
  color: #065f46;
  border-color: #6ee7b7;
}

/* Variantes thème sombre — fond translucide, texte clair */
.theme-smart4-dark .assignee-tag.is-collaborateur {
  background: rgba(251, 191, 36, 0.18);
  color: #fcd34d;
  border-color: rgba(251, 191, 36, 0.35);
}
.theme-smart4-dark .assignee-tag.is-ludovic {
  background: rgba(96, 165, 250, 0.18);
  color: #93c5fd;
  border-color: rgba(96, 165, 250, 0.35);
}
.theme-smart4-dark .assignee-tag.is-lionel {
  background: rgba(52, 211, 153, 0.18);
  color: #6ee7b7;
  border-color: rgba(52, 211, 153, 0.35);
}

/* Sélecteur d'identité dans le header */
.nav-identity-label {
  font-size: 12px;
  color: var(--text-muted, #9ca3af);
  margin-right: 6px;
}
.nav-identity-select {
  padding: 6px 10px;
  border-radius: 8px;
  border: 1px solid var(--border, #374151);
  background: var(--bg-input, #111827);
  color: var(--text-primary, #1a1a1e);
  font-size: 13px;
  margin-right: 12px;
  cursor: pointer;
}

/* Filtre dans la liste "Questions en attente" */
.pending-filters {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 8px 0 16px;
}
.pending-filters label {
  font-size: 12px;
  color: var(--text-muted, #9ca3af);
}
.pending-filters select {
  padding: 6px 10px;
  border-radius: 8px;
  border: 1px solid var(--border, #374151);
  background: var(--bg-input, #111827);
  color: var(--text-primary, #1a1a1e);
  font-size: 13px;
  cursor: pointer;
}

/* Header actions de la modale (escalade) */
.pending-modal-header-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}
.pending-assign-label {
  font-size: 12px;
  color: var(--text-muted, #9ca3af);
}
.pending-assign-select {
  padding: 6px 10px;
  border-radius: 8px;
  border: 1px solid var(--border, #374151);
  background: var(--bg-input, #111827);
  color: var(--text-primary, #1a1a1e);
  font-size: 13px;
  cursor: pointer;
}

.pending-card-action {
  flex: 0 0 auto;
}

/* === Modal pleine page : vue détail d'une capture === */
.pending-modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.7);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1000;
  padding: 20px;
  backdrop-filter: blur(4px);
}

.pending-modal {
  background: var(--bg-card, #1f2937);
  border: 1px solid var(--border, #374151);
  border-radius: 12px;
  width: 100%;
  max-width: 920px;
  max-height: 90vh;
  display: flex;
  flex-direction: column;
  box-shadow: 0 20px 50px rgba(0, 0, 0, 0.5);
  animation: pendingModalIn 0.2s ease;
}

@keyframes pendingModalIn {
  from { opacity: 0; transform: scale(0.95) translateY(10px); }
  to   { opacity: 1; transform: scale(1) translateY(0); }
}

.pending-modal-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
  padding: 20px 24px;
  border-bottom: 1px solid var(--border, #374151);
}

.pending-modal-header h2 { margin: 0 0 4px 0; font-size: 18px; }

.pending-modal-progress {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 24px;
  background: var(--bg-input, #111827);
  border-bottom: 1px solid var(--border, #374151);
}

.pending-modal-progress-track {
  flex: 1;
  height: 8px;
  background: var(--bg-card, #1f2937);
  border-radius: 4px;
  overflow: hidden;
}

.pending-modal-progress-bar {
  height: 100%;
  background: linear-gradient(90deg, #ef4444, #f87171);
  transition: width 0.3s, background 0.3s;
  width: 0;
}

.pending-modal-progress-bar.is-half { background: linear-gradient(90deg, #f59e0b, #fbbf24); }
.pending-modal-progress-bar.is-complete { background: linear-gradient(90deg, #10b981, #34d399); }

.pending-modal-progress-label {
  font-size: 12px;
  color: var(--text-muted, #9ca3af);
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
}

.pending-modal-body {
  flex: 1;
  overflow-y: auto;
  padding: 16px 24px;
}

.pending-modal-footer {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  padding: 16px 24px;
  border-top: 1px solid var(--border, #374151);
}

/* === Question individuelle dans la modal === */
.pending-question {
  background: var(--bg-input, #111827);
  border: 1px solid var(--border, #374151);
  border-radius: 8px;
  padding: 14px;
  margin-bottom: 12px;
  transition: opacity 0.2s;
}

.pending-question.is-skipped {
  opacity: 0.5;
  background: var(--bg-card, #1f2937);
}

.pending-question-header {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  margin-bottom: 10px;
}

.pending-question-num {
  flex: 0 0 24px;
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: var(--accent, #3b82f6);
  color: white;
  font-size: 12px;
  font-weight: 600;
  display: flex;
  align-items: center;
  justify-content: center;
}

/* V4 bis : zone centrale du header (intitulé champ + texte de la question) prend l'espace
   restant entre le numéro et le sélecteur de responsable. */
.pending-question-info {
  flex: 1;
  min-width: 0;
}

/* V4 bis : sélecteur de responsable par question, aligné à droite du header */
.pending-question-assignee {
  flex: 0 0 auto;
  padding: 4px 8px;
  background: var(--bg-input, #28282c);
  border: 1px solid var(--input-border, rgba(255,255,255,0.1));
  border-radius: 6px;
  color: var(--text-secondary, #a0a0ab);
  font-size: 12px;
  font-family: var(--font-body, inherit);
  cursor: pointer;
}
.pending-question-assignee:hover {
  color: var(--text-primary, #e4e4e7);
  border-color: var(--border-hover, rgba(255,255,255,0.14));
}
.pending-question-assignee:focus {
  outline: none;
  border-color: var(--input-focus, #a0a0ab);
}

.pending-question-field {
  font-weight: 600;
  font-size: 13px;
  color: var(--text-primary, #1a1a1e);
  margin-bottom: 2px;
}

.pending-question-text {
  font-size: 13px;
  color: var(--text-muted, #9ca3af);
}

.pending-question-body {
  margin-left: 34px;
}

.pending-question-answer {
  width: 100%;
  padding: 8px 10px;
  background: var(--bg-card, #1f2937);
  border: 1px solid var(--border, #374151);
  border-radius: 6px;
  color: var(--text-primary, #1a1a1e);
  font-size: 13px;
  font-family: inherit;
  resize: vertical;
  margin-bottom: 8px;
}

.pending-question-answer:disabled {
  background: var(--bg-input, #111827);
  cursor: not-allowed;
}

.pending-question-extras {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px;
}

.pending-question-image-previews {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}

.pending-question-skip-btn {
  margin-left: auto;
}

/* Theme light overrides */
.theme-smart4-light .pending-card { background: #ffffff; }
.theme-smart4-light .pending-card-thumb { background: #f3f4f6; }
.theme-smart4-light .pending-modal { background: #ffffff; }
.theme-smart4-light .pending-modal-progress { background: #f9fafb; }
.theme-smart4-light .pending-question { background: #f9fafb; }
.theme-smart4-light .pending-question.is-skipped { background: #f3f4f6; }
.theme-smart4-light .pending-question-answer { background: #ffffff; }